Privacy Policy

Effective Date: 14-01-2024

This Privacy Policy describes how Universal Esport ("we", "us", or "our") collects, uses, and protects the personal information you ("you", "user") provide when using our mobile and web application, Universal Esport (the "App").

1. Information We Collect

We may collect the following types of information when you interact with the App:

Personal Information: Name, username, mobile number, email address.
Game Information: In-game ID, game title, team name, and participation details.
Device Information: We may collect limited device details such as OS type, app version, etc., for support purposes (no sensitive data).

2. How We Use Your Information

We use the collected information to:

Register players and teams for tournaments
Send important tournament updates and announcements
Verify player identities and ensure fair competition
Improve app performance and user experience

We do not use your data for any form of advertising or marketing, and we do not share it with third-party marketers.

3. Data Retention

We retain your data only as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations. If you wish to delete your data, you can contact us anytime (see section 9).

4. Data Security

We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction.

5. Children's Privacy

This App is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected such data, we will delete it promptly.

6. Sharing of Data

We do not sell or rent your personal data. Your information may be shared only:

With your consent
With tournament organizers (internal use only)
As required by law, to comply with legal obligations or respond to lawful requests

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent (where applicable)

You can exercise these rights by contacting us (see section 9).

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices. Any changes will be posted within the App and, if significant, communicated directly to users.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: [email protected]
📞 Phone: +91 87801 35672

Thank you for trusting Universal Esport. Your privacy matters to us.